| Detail | Where it is found |
|---|---|
| iPhone or iPad model | Settings › General › About › Model Name |
| iOS version | Settings › General › About › iOS Version |
| Next Rung version | Settings › General › iPhone Storage (or iPad Storage) › Next Rung, where the version number sits under the name |
| What happened | A plain description of the screen, the tap just before the problem and what appeared instead of the expected result; a screenshot shortens the exchange |
Replies come back by email, usually within a few working days and sometimes later. A problem that needs a fix in the build waits for the next update.
No web form, phone line or chat exists. Next Rung runs without a server, so a form would add one just for support, while a plain email already reaches the person who builds it.
Record handling is described in the Privacy Policy, the conditions of use in the Terms of Use.